The client(s) is solely responsible for maintaining the confidentiality of his / her financial information by ensuring safe holding of the PIN and mobile phone assigned for the SEBL SMS Banking Service. If the mobile phone is lost, stolen, exchanged with another individual or the PIN is disclosed, the account holder shall immediately notify the Branch or Head Office (Tel: 02-9571050) to stop the service temporarily. Otherwise, all SMS received from lost mobile phone will be treated as client's authorized message. Client has to inform the changed mobile number (if any) in writing by filling up the amendment form.

To reactivate the stopped SMS Banking Service or to know the existing PIN (i) Client has to answer correctly against secret questions that he / she filled up during registration or (ii) By filling up the Registration Amendment Form.

The account holder(s) hereby agrees that Southeast Bank Ltd. shall not be responsible for any disruption in SMS Banking Service due to mobile phone service provider or any mechanical / electrical failure on the part of Southeast Bank Ltd.

Stop Payment and Cheque Leaf Reactivation for Payment services will be available during office hour only. Account Statement Request is limited for previous 6 (six) months only.

Reply SMS charges are monthly payable with 15% VAT. If account holder does not pay due SMS charges for consecutive 3 (three) months, SMS service will be discontinued.